Are food delivery services like Instacart or DoorDash safe?

Jul 25, 2018


Welcome to the page exploring the safety of food delivery services like Instacart and DoorDash, brought to you by Muir Diablo Occupational Medicine (MDOM), a trusted authority in occupational health. In this article, we will delve into the safety measures implemented by these popular food delivery platforms, and provide you with some helpful tips on how to minimize risks when ordering food online.

Food Delivery Services Amid the COVID-19 Pandemic

As the world grapples with the ongoing COVID-19 pandemic, food delivery services have seen a surge in popularity. With many people opting to stay at home and practice social distancing, services like Instacart and DoorDash have become essential in providing a convenient and contactless way to get groceries and meals delivered straight to our doorsteps.

Safety Measures Implemented by Instacart and DoorDash

Both Instacart and DoorDash take the safety of their customers and employees seriously. They have implemented various measures to minimize the risks associated with food delivery. Here are some examples:

  • Contactless Delivery: Both platforms offer contactless delivery options to ensure minimal physical interaction between the deliverers and customers. This reduces the possibility of transmission through person-to-person contact.
  • Health Checks and Safety Equipment: Instacart and DoorDash provide their delivery personnel with safety equipment such as masks, gloves, and hand sanitizers. They also conduct regular health checks to ensure their employees are healthy and fit for work.
  • Stringent Hygiene Practices: Both services adhere to stringent hygiene practices, including regular sanitization of delivery vehicles and encouraging frequent handwashing for their employees.
  • Transparent Communication: Instacart and DoorDash provide regular updates to their customers regarding their safety measures and any changes in their protocols to maintain transparency.

Minimizing Risks When Ordering Food Online

While Instacart and DoorDash put in considerable effort to ensure safety, it is still important for customers to take precautions when ordering food online. Here are some tips to minimize risks:

  1. Choose Contactless Delivery: Opt for contactless delivery options whenever possible to minimize physical contact with the delivery person.
  2. Sanitize Packaged Items: Before consuming any food items delivered, make sure to sanitize the packaging thoroughly using disinfectant wipes or sprays. This extra step can provide additional peace of mind.
  3. Wash Hands Thoroughly: After handling any delivered items and their packaging, remember to wash your hands thoroughly for 20 seconds with soap and water.
  4. Support Local Restaurants: Consider supporting local restaurants directly, as some offer their own delivery services. This way, you can have better control over the safety measures implemented.
  5. Consider Pre-Packaged Meals: Opt for pre-packaged meals whenever possible, as they often undergo safety protocols during production and have less handling involved during delivery.


In conclusion, food delivery services like Instacart and DoorDash have implemented numerous safety measures to ensure the well-being of their customers and employees during the COVID-19 pandemic. With contactless delivery, health checks, and stringent hygiene practices, these services have become a safe and convenient option for many. By following some additional precautions at your end, you can further minimize the risks associated with ordering food online. Stay safe, stay healthy!

Sitaramired Bommareddy
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Oct 5, 2023